Our policies
Welcome to Prickly Petal Boutique. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. General Terms
1.1 Acceptance of Terms
By using this website, you agree to be bound by these Terms and Conditions, including our Privacy Policy. If you do not agree with these terms, please do not use our site.
1.2 Changes to Terms
We reserve the right to update or modify these terms at any time. Changes will be posted on this page, and your continued use of the site constitutes acceptance of those changes.
2. Products and Pricing
2.1 Product Descriptions
We strive to provide accurate descriptions and images of our products. However, we do not warrant that product descriptions or other content are error-free, complete, or current.
2.2 Pricing
Prices are subject to change without notice. We reserve the right to adjust prices and correct any pricing errors that may occur.
3. Shipping Policies
3.1 Shipping Rates and Delivery
Shipping rates are calculated based on the delivery address and the weight of the package. Delivery times vary depending on your location and the shipping method selected at checkout. We strive to process and ship orders within 1-3 business days.
3.2 Shipping Delays
While we make every effort to ensure timely delivery, we are not responsible for delays caused by shipping carriers or other external factors. Once an order is with the carrier, it is beyond our control.
3.3 Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the status of your shipment.
3.4 International Shipping
Currently, we only ship within the United States. We do not offer international shipping at this time.
4. No Refund Policy
4.1 No Refunds
All sales are final. We do not offer refunds or exchanges on any products purchased from Prickly Petal Boutique. Please carefully review your order before completing your purchase.
5. Intellectual Property
5.1 Ownership
All content on this site, including text, images, logos, and designs, is the property of Prickly Petal Boutique and is protected by intellectual property laws. You may not reproduce, distribute, or otherwise use any content without our express written permission.
6. Limitation of Liability
6.1 Disclaimer
To the fullest extent permitted by law, Prickly Petal Boutique shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or products.
7. Governing Law
7.1 Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of the state of Arizona, without regard to its conflict of law principles. Any disputes arising from these terms shall be resolved in the courts of Arizona.
8. Contact Information
8.1 Customer Service
For any questions or concerns regarding our products or policies, please contact us at:
Prickly Petal Boutique
Email: customerservice@pricklypetalboutique.com
Thank you for shopping with Prickly Petal Boutique!
privacy policy
Privacy Policy
Effective Date: 01/01/2026
At Prickly Petal Boutique, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website and use our services. By using our site, you agree to the practices described in this policy.
1. Information We Collect
1.1 Personal Information
When you make a purchase, register an account, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, and payment details.
1.2 Non-Personal Information
We also collect non-personal information about your visit, such as your IP address, browser type, and pages visited. This information helps us understand how our site is used and improve our services.
2. How We Use Your Information
2.1 Order Processing
We use your personal information to process and fulfill your orders, including sending confirmation emails and tracking information.
2.2 Customer Support
We may use your contact details to respond to your inquiries, provide support, and address any issues related to your orders.
2.3 Marketing and Promotions
With your consent, we may send you promotional emails, newsletters, or special offers. You can opt out of these communications at any time by following the unsubscribe instructions in the emails.
2.4 Improvement of Services
We use non-personal information to analyze site usage, enhance our website, and improve our products and services.
3. Sharing Your Information
3.1 Third-Party Service Providers
We may share your personal information with third-party service providers who assist us with order processing, payment processing, and shipping. These parties are contractually obligated to protect your information and use it solely for the purposes for which it was shared.
3.2 Legal Requirements
We may disclose your information if required by law or to protect the rights, property, or safety of Prickly Petal Boutique, our customers, or others.
4. Data Security
4.1 Protection Measures
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
5.1 Cookies
Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. Cookies are small files stored on your device that help us recognize you when you return to our site.
5.2 Managing Cookies
You can control or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
6. Your Rights
6.1 Access and Correction
You have the right to access and correct your personal information held by us. If you wish to update or delete your information, please contact us using the details provided below.
6.2 Opt-Out
You can opt out of receiving promotional communications from us at any time by following the unsubscribe instructions in the emails or contacting us directly.
7. Third-Party Links
7.1 External Sites
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
8.1 Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the site after changes are posted constitutes your acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Prickly Petal Boutique
Email: customerservice@pricklypetalboutique.com
Thank you for trusting Prickly Petal Boutique with your personal information. We are dedicated to ensuring your privacy and enhancing your shopping experience.